Privacy Policy

1. Introduction

At Papaya Notes ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

This may include:

• Contact information (e.g., name, email address)
• Account credentials (e.g., username, password)
• Billing information (e.g., payment method details)
• Profile information (e.g., profile picture, preferences)

User Content

The content you create, upload, or store through our Services, including notes, files, images, audio, and links.

Usage Information

Information about how you use our Services, including:

• Log data (e.g., IP address, browser type, pages visited)
• Device information (e.g., device type, operating system)
• Usage patterns and preferences

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. For more information about cookies, please see our Cookie Policy.

3. How We Collect Information

We collect information in several ways:

• Directly from you when you provide it to us (e.g., when you register for an account, subscribe to a plan, or contact us)
• Automatically as you navigate through our Services (e.g., usage information, cookies)
• From third parties, such as our business partners and service providers

4. How We Use Your Information

We use your information for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Responding to your requests and inquiries
• Sending you technical notices, updates, security alerts, and support messages
• Communicating with you about products, services, offers, and promotions
• Monitoring and analyzing trends, usage, and activities in connection with our Services
• Detecting, preventing, and addressing technical issues, fraud, and illegal activity
• Personalizing your experience with our Services

5. How We Share Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With our business partners, with your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transaction, such as a merger, sale of assets, or acquisition

We do not sell your personal information to third parties.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at support@papayanotes.com.

California Residents

If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties. California residents also have the right to opt out of the "sale" of their personal information. To learn more about your California privacy rights, please visit our CCPA Privacy Notice.

European Economic Area (EEA) Residents

If you are an EEA resident, we process your personal information in accordance with the General Data Protection Regulation (GDPR). We only process your personal information when we have a lawful basis to do so, such as consent, contract, legal obligation, vital interest, public task, or legitimate interest.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

For EEA residents, we ensure that adequate safeguards are in place, such as standard contractual clauses, to protect your personal information when it is transferred outside the EEA.

10. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you delete your account, we may continue to retain certain information for legal, administrative, or fraud prevention purposes, but we will delete or anonymize your personal information when it is no longer necessary.

11. Third-Party Links and Services

Our Services may contain links to third-party websites and services. We are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing any information to them.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. The most current version will always be on our website. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our Services prior to the change becoming effective. Your continued use of our Services after the changes are posted constitutes your acceptance of the changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

For EU data protection matters, you may contact our Data Protection Officer at support@papayanotes.com.